Patient Service Representative Needed at Brault [Apply Now]

Are you seeking an exciting job that allows you to use your desire to assist others while excelling in a high-speed setting?

Being a Patient Service Representative (PSR) may be the ideal position for you!

In this exciting role, you will be leading in the field of healthcare, impacting patients’ lives daily.

About the Company

Brault is more than just a business; it is a leading presence in the realm of innovation and high quality.

Well-known for its dedication to excellence and serving customers well, Brault has established a strong presence in the market by distinguishing itself with its distinctive business strategy and steadfast focus on its mission.

What sets Brault apart from others?

Approach focused on mission goals; Brault’s main goal is to offer top-quality products and services that improve the lives of its customers.

The company is committed to developing solutions that go beyond customer expectations, prioritizing their needs in all efforts.

Creative answers; Brault stands out for its progressive attitude and ongoing commitment to finding new ideas.

By having a committed team for research and development, the company remains at the forefront of industry trends, providing innovative solutions that are customized to meet the changing needs of the market.

Brault’s dedication to innovation has positioned them as a top player in their industry, establishing standards for excellence and efficiency.

Significant accomplishments

Recognition in the industry: Brault has been awarded several accolades for its exceptional contributions, solidifying its status as a respected entity.

Sustainability efforts: The company vows to be environmentally responsible, adopting sustainable practices and working to decrease its carbon footprint.

Community Engagement: Brault is deeply involved in community outreach initiatives, showcasing its commitment to social responsibility and creating a beneficial influence in the areas it operates in.

Quick Overview

Location: Remote, Anywhere
Company: Brault
Job Title: Patient Service Representative
Salary: $17 – $22 per hour

Responsibilities

• You’ll greet patients, answer their questions, and guide them through their healthcare journey.
• Coordinate and schedule appointments, making sure that patients receive timely care.
• Help patients navigate their insurance options and verify coverage, ensuring they have access to necessary services.
• Maintain accurate and confidential patient records, ensuring compliance with regulations.
• Handle incoming calls from patients, insurance agents, and lawyers.
• Confirm if the patient is eligible and make sure their demographic and insurance details are up to date.
• Study and transmit costs patients must pay themselves.
• Address billing problems according to regulations.
• Call patients as needed.

Requirements

• Completion of high school or equivalent.
• At least 2 years of experience is required in a call center with a high volume of calls.
• Fluency in both English and Spanish is necessary.
• Excellent abilities to solve problems and handle multiple tasks.
• Working hours are from 8am to 5pm PST, 8:30am to 5:30pm PST, or 9am to 6pm PST, Monday to Friday in the Pacific Time Zone.

Application Requirements:

• Must complete assessments for consideration.
• Confirm ability to work the specified shifts.

Benefits

• 401(k) with employer matching for retirement savings.
• Insurance for dental and vision care
• Medical coverage
• Insurance for one’s life.
• Time off with pay
• Program to assist employees
• Account with flexibility in spending
• Each time you engage with patients, you are adding to their overall health and well-being. You will play a vital role in their healthcare journey.
• The healthcare sector is always changing, providing many chances for career growth and professional growth.
• Encouraging Atmosphere
• Collaborate with devoted healthcare experts who are dedicated to providing excellent patient care.
• Positive Work Environment: Experience a workplace that prioritizes empathy, respect, and collaboration.
• Receive a generous salary and benefits, such as health insurance, retirement options, and paid leave.
• Numerous roles provide flexible scheduling choices, helping individuals manage work and personal life more effectively.

How to Apply

This is a CHANCE TO WORK FROM HOME to have a significant impact on patients’ lives in a busy call center setting.

Click the link to start your application process and embark on your adventure.

Apply Now

FAQ

What does a Patient Service Representative do?

A Patient Service Representative (PSR) plays a crucial role in the healthcare team by being the initial point of contact for patients.

PSRs welcome patients, book appointments, check insurance details, and oversee patient records in healthcare environments to create a seamless and hospitable experience.

What are the primary duties of a Patient Service Representative?

A Patient Service Representative is mainly responsible for:

• Welcoming and helping patients when they arrive.
• Planning and overseeing patient schedules.
• Confirming insurance details and handling questions about charges.
• Keeping precise patient documentation and guaranteeing privacy.

Which skills are crucial for achieving success in this position?

Patient Service Representatives who are successful should have the following characteristics:

• Outstanding communication abilities for effective interaction with patients and healthcare teams.
• Effective organizational skills for handling numerous tasks and appointments.
• Problem-solving abilities need to be utilized to promptly address patient concerns and inquiries.
• Empathy and kindness creating a nurturing space for patients.

What chances for career growth exist for a Patient Service Representative?

There are many potential opportunities for advancement in the field of Patient Service Representative careers:

• Advancements to positions of supervisor or manager in the healthcare institution.
• Expertise in fields like billing and coding, health information management, or patient advocacy.
• Moving into different positions in the healthcare sector, such as becoming a medical assistant or office manager.

What is the significance of the Patient Service Representative’s role?

The Patient Service Representative plays a vital role in the healthcare system by making sure patients feel welcomed and supported during their healthcare experience.

PSRs support healthcare facilities in running efficiently by aiding in communication and overseeing administrative duties, leading to improved patient results.

Final Thoughts

If you’re prepared to start a rewarding career that combines your passion for assisting others with stimulating challenges, then pursuing a role as a Patient Service Representative could be the ideal choice for you.

Why delay when you have the opportunity to impact patients’ lives, acquire important skills, and experience a nurturing work atmosphere?

Begin your fulfilling healthcare career by taking the first step today!

Start your career as a Patient Service Representative today and join a team that creates a positive difference each day! Apply now!